About Ubuntu Life | Affordable Funeral Cover Since 2020
More than insurance—we're a community built on the ancient African philosophy of Ubuntu: "I am because we are."
Who is Ubuntu Life?
Ubuntu Life is a South African funeral cover provider founded in 2020, with its head office in Roodepoort, Gauteng. It is a product of EAP Financial Services (Pty) Ltd, and its policies are underwritten by African Unity Life Ltd, a licensed life insurer and authorised financial services provider (FSP 8447).
Last reviewed
- Founded
- 2020
- Head office
- Weltevredenpark, Roodepoort, Gauteng
- Underwriter
- African Unity Life Ltd (FSP 8447)
- Contact
- 087 551 3306 · info@ubuntulife.co.za
What Does Ubuntu Mean?
"Ubuntu" is an ancient African word meaning "I am because we are." It speaks to the interconnectedness of all people—the belief that we are all part of a greater whole, and that our humanity is tied to how we treat one another.
At Ubuntu Life, this philosophy isn't just our name—it's our foundation. Every decision we make, every policy we design, and every claim we process is guided by Ubuntu. We believe that protecting families is about more than money—it's about dignity, compassion, and community.
African Heritage
Rooted in the timeless wisdom of African philosophy
Community First
We believe in the power of togetherness
Compassion Always
Treating every family with dignity and respect
Our Funeral Insurance Journey
Ubuntu Life was founded in 2020 with a simple but powerful mission: to provide affordable, dignified funeral cover to every South African family—especially those who have been overlooked by traditional insurers.
We saw a gap in the market. Too many families were paying high premiums for poor service. Too many claims were taking weeks or months to process. Too many people felt like just another policy number.
We knew there had to be a better way. So we built Ubuntu Life from the ground up, leveraging technology to reduce costs, streamline claims, and put the customer experience first. Today, we're proud to serve over 60,000 families across South Africa. Explore our funeral cover plans starting from just R60/month.
🎯 Our Funeral Cover Mission
Make funeral cover accessible to every South African family
👁 Our Funeral Policy Vision
To be the most trusted and caring insurance provider in Africa
Funeral Cover Impact in Numbers
Every number reflects a practical part of the cover and service experience we provide.
Our Funeral Insurance Values
These principles guide every decision we make and every interaction we have.
Compassion
We lead with empathy and understanding. When you're going through the hardest time in your life, we treat you with the care and respect you deserve.
Integrity
We do what we say we'll do. No hidden fees, no fine print surprises, no looking for excuses to deny claims. Honest, transparent, always.
Speed
Claim benefits are paid between 48 and 72 hours after all required documents are received.
Innovation
We embrace technology to make insurance simpler, faster, and more accessible. Our app puts your policy information at your fingertips.
Community
We're building more than a business—we're building a community. When you join Ubuntu Life, you become part of something bigger.
Accessibility
Every South African deserves access to quality funeral cover. We design our plans to be affordable and inclusive for all.
The Ubuntu Life Timeline
From humble beginnings, Ubuntu Life has focused on making funeral cover simpler, more accessible and more human.
The Beginning
Ubuntu Life was founded with a vision to transform funeral insurance in South Africa. We launched our first policies with a focus on fast claims and family-first service.
Mobile App Launch
We introduced a mobile app so members can view their policy information, cover amounts and members from their phones.
Community Support
We expanded the ways customers can get help, including contact centres, multilingual assistance and digital policy support.
Growing Stronger
We continue to refine our plans, claims guidance and digital services around the needs of South African families.
What's Next
New digital tools, expanded benefits, and broader reach across South Africa are on the way. Watch this space as we keep building on the Ubuntu Life promise.
Why Families Consider Ubuntu Life
We combine straightforward cover options with practical digital tools and human support.
Cover Your Whole Family
Policy limits depend on the plan: the Advanced Family and Advanced Pensioner Plans cover up to 18 people, and Golden Care covers up to 11.
Clear Claims Guidance
Claim benefits are paid between 48 and 72 hours after all required documents are received.
No Medical Tests Required
Just answer a few simple health questions. No invasive exams, no doctor visits, no waiting for results. Get covered quickly and easily.
Mobile App
Check your policy from anywhere. View your cover, members, payments and documents from your phone. Policy changes are made by our team on the phone or by email.
Human Support
Our team can help with policy questions, claims guidance and complaints, with claims support available around the clock.
Regulated & Trusted
Licensed and regulated by the Financial Sector Conduct Authority for your protection. FSP 46772.
Trusted Funeral Insurance Partners & Regulation
Ubuntu Life is backed by strong financial partners and regulated by South Africa's financial authorities.
FSCA Regulated
Licensed and regulated by the Financial Sector Conduct Authority for your protection.
FSP 46772
EAP Financial Services (Pty) Ltd is an authorized financial services provider.
African Unity Life
All policies underwritten by African Unity Life Ltd (FSP No. 8447), a licensed insurer.
Explore More
Get Affordable Funeral Cover Today
Experience the difference of insurance built on Ubuntu principles. Fast claims, whole-family cover, compassionate service—join 60,000+ families who trust us. Learn about our claims process, where claim benefits are paid between 48 and 72 hours after all required documents are received.
- Up to 18 People on Selected Plans
- Claim Benefit in 48–72 Hours of Required Documents
- From R60/month