Funeral cover insurance is a type of insurance policy that provides financial assistance to cover the costs associated with a funeral when the insured person passes away. It ensures that the insured’s family or beneficiaries receive a lump sum or specific amount to cover funeral expenses.

EAP Financial Services is an authorized financial services provider with FSP number 46772 and Ubuntu Life is a juristic representative of EAP Financial Services.

You can contact Ubuntu Life at the following details:

• Telephone: 087 551 3306
• WhatsApp: 061 998 8775
• Email: info@ubuntulife.co.za

In the policyholder details section, the following information is required:

• Title
• First Name(s)
• Surname
• Identity Number
• Date of Birth
• Gender
• Contact Number
• Email Address
• Residential Address
• Postal Address

Yes, we have an Advanced Pensioner product that is more suitable for older main member policyholders.

The waiting period for natural deaths is 6 months and for suicide the waiting period is 12 months.

Yes, there are funeral benefits for dependent children under the Ubuntu Life policy. Dependent children are covered for funeral benefits according to the specific terms and conditions outlined in the policy.

Dependent children are covered until the age of 21 under the Ubuntu Life policy, with the exception of dependent children that are still studying, the age covered would be 26.

The extended family cover allows the policyholder to include additional family members, such as parents, parents-in-law, and other relatives, under their funeral policy. Each member included will have a specified cover amount, and premiums will be adjusted based on the number of extended family members added. The policyholder must provide details for each extended family member they wish to cover. For example, a bronze extended plan is selected for R4000 cover, if 2 extended members are added, the cover would be split R2000 per extended in the event of an extended passing away.

No, only the 6 month waiting period for natural death and 12 month waiting period for suicide.

Funeral insurance can help cover the costs associated with funeral arrangements, which can be quite expensive. It provides financial support to your family during a difficult time, helping to alleviate the financial burden of funeral expenses and allowing them to focus on grieving and celebrating your life.

R30 000 cover is the maximum cover amount that we offer per main member life on our policies.

Yes, you can.

In South Africa, the cost of a funeral can vary widely depending on several factors, including the type of service, location, and specific arrangements. On average, a basic funeral may cost between R7,000 and R15,000. More elaborate services, including higherend caskets, catering, and additional features, can significantly increase the total cost. It’s important to get quotes from multiple funeral service providers to understand the range of options and costs.

The waiting period is a specific period during which certain coverage restrictions apply. It starts from the entry date and is applicable to death due to natural causes or suicide. No waiting period applies to accidental death.

You can adjust your coverage to a higher or lower amount in the future. If you increase your coverage, a waiting period will apply to the increased benefit, and you will be issued a new policy certificate within 31 days.

Yes, you can reinstate a lapsed policy within two months from the lapse date. No waiting period will be imposed if you meet the conditions. However, if the waiting period was not completed under the lapsed policy, the unexpired balance will apply.

Yes, there is a cooling-off period of 31 days after receiving the policy schedule during which you have the opportunity to cancel the policy. No benefits should have been paid or claimed during this period.

Yes, no one life assured may have insurance cover exceeding R30,000 with EAP Financial Services (Pty) Ltd. If you need more coverage, you may need to complete multiple application forms.